End User License Agreement

11. Acknowledgement

This EULA is concluded between you and Zaplog only, and not with Apple Inc. ("Apple"). Zaplog, not Apple, is solely responsible for the App and its content. Nothing in this EULA provides for usage rules that conflict with the Apple Media Services Terms and Conditions (the "App Store Terms") in effect on the date you accept this EULA.

22. Who may use Zaplog

You may use the App only if:

• you are at least 13 years old, or at least 16 if you live in the European Economic Area, the United Kingdom or another country that sets a higher age of digital consent;
• you are at least 18 years old, if you want to create a Room;
• you are not barred from using the Services under the laws of the United States or of your country; and
• we have not previously removed you from Zaplog, unless we have expressly reinstated you.

If you are under the age of majority where you live, your parent or legal guardian must review and agree to this EULA on your behalf.

33. License grant

Zaplog grants you a limited, personal, non-exclusive, non-transferable, non-sublicensable, revocable license to download, install and use the App on any Apple-branded products that you own or control, as permitted by the Usage Rules set out in the App Store Terms. The App may also be accessed and used by other accounts associated with you through Family Sharing or volume purchasing, where the App Store Terms allow it.

This license does not allow you to use the App on any device that you do not own or control, or to distribute or make the App available over a network where it could be used by multiple devices at the same time. All rights not expressly granted to you in this EULA are reserved by Zaplog and its licensors.

44. Restrictions

You must not, and must not help anyone else to:

• copy, modify, translate or create derivative works of the App, except as this EULA or the App Store Terms allow;
• reverse engineer, decompile or disassemble the App, or attempt to derive its source code, except where applicable law expressly permits it despite this restriction;
• rent, lease, lend, sell, redistribute or sublicense the App;
• remove, change or hide any copyright, trademark or other proprietary notice in the App;
• access the Services through automated means, unauthorized clients or modified versions of the App, or create accounts by automated means;
• probe, scan or test the security of the Services without our written permission, interfere with their operation, or introduce malware;
• scrape, crawl or harvest content or user data from the Services; or
• use the App to build a competing product, or use our trademarks without our written permission.

55. Your account

Zaplog accounts are registered with a mobile phone number and verified with a one-time code. You must give accurate information, keep control of the phone number on your account, keep your device protected with a screen lock, and tell us at support@zaplog.ai if you believe your account has been compromised.

Accounts are personal. Do not share, sell or transfer your account, and do not create a new account to get around a suspension or ban. You may delete your account at any time in Settings > Account > Delete account.

66. Zero tolerance for objectionable content and abusive users

Zaplog lets people create and share content with each other, including in Chats, Stories, Rooms, posts, comments, profiles and ZapCloud share links. Zaplog has no tolerance for objectionable content or abusive users. You agree that you will not create, upload, send, post, store or share any content, or behave in any way, that:

• sexualizes, exploits or endangers a minor in any way, including child sexual abuse material, whether real or generated;
• threatens, incites or glorifies violence, or supports terrorist or violent extremist organizations;
• harasses, bullies, stalks, threatens or targets abuse at any person, or publishes private information about someone without their consent;
• attacks people on the basis of race, ethnicity, national origin, caste, religion, sex, gender identity, sexual orientation, disability or serious disease;
• encourages or instructs self-harm, suicide or disordered eating;
• shares intimate images of anyone without their consent, or places sexually explicit material in any public part of Zaplog, including public Rooms, Room names, profile photos, usernames and bios;
• sells or promotes illegal drugs, weapons, stolen or counterfeit goods, or facilitates human trafficking, fraud, scams or phishing;
• impersonates any person, organization or Zaplog, or presents manipulated media as real in a way that is likely to deceive and cause harm;
• is spam, including unsolicited bulk messages or mass invitations; or
• infringes anyone's intellectual property, privacy or publicity rights, or is otherwise unlawful.

Section 6 of our Terms of Service and our Community Guidelines describe these rules in more detail.

How we enforce these rules:

• Reporting. Every part of the App that shows content from other people lets you report it. You can report people in Chats, and posts, comments, Rooms and profiles in Rooms, from inside the App, or by writing to support@zaplog.ai.
• Blocking. You can block any user in Chats. A blocked user can no longer message or call you.
• Review and removal. We review reports of objectionable content within 24 hours. When content breaks these rules, we remove it and suspend or permanently ban the account responsible. We may also block that person's phone number or device from registering again.
• Child safety. We report child sexual abuse material to the National Center for Missing & Exploited Children and to law enforcement, and we terminate the accounts involved without warning.
• Room moderation. Room owners and moderators can also remove content and members in their Rooms. They act voluntarily and are not Zaplog staff.

You can appeal an enforcement decision through modmail or by writing to support@zaplog.ai. Appeals are reviewed by a person.

77. Your content

You keep ownership of everything you create, upload, post, send or store through the Services ("Your Content"). You grant Zaplog a worldwide, non-exclusive, royalty-free, sublicensable license to host, store, reproduce, transmit, adapt, display and distribute Your Content, only as needed to provide, secure and improve the Services for you and for the people you share it with.

Zaplog does not use Your Content to train AI models. You are responsible for Your Content, and you confirm that you have the rights needed to share it. Our Privacy Policy explains how we collect, use and protect personal information.

88. AI features, health and wellness

Zaplog AI, Zappy and the other AI features in the App can produce output that is wrong, incomplete, outdated or made up. AI output is not medical, legal, financial or other professional advice. Check anything you rely on, and consult a qualified professional. Actions that Zappy takes on your instructions are your actions.

ZapFit and Organized are general wellness and planning tools, not medical devices. Nutrition estimates, fasting suggestions, mood check-ins and cycle predictions are estimates. Do not use them to diagnose or treat any condition, or to prevent or achieve pregnancy. Reminders and alarms depend on your device and its settings, and may not fire.

Zaplog cannot contact emergency services. In an emergency, call your local emergency number.

99. Subscriptions and in-app purchases

The App is free to download and use. Zaplog Pro and the ZapCloud 100 GB storage plan are optional auto-renewing subscriptions sold through the App Store.

• Price and billing period. The price, the billing period and what each subscription includes are shown in the App before you buy.
• Payment. Payment is charged to your Apple Account when you confirm the purchase.
• Automatic renewal. A subscription renews automatically unless auto-renew is turned off at least 24 hours before the end of the current period. Your Apple Account is charged for the renewal, at the then-current price, within 24 hours before the end of the current period.
• Managing and cancelling. You can manage or cancel a subscription in your device's Settings > [your name] > Subscriptions, or in the App Store. Cancelling stops the next renewal, and you keep access until the end of the period you have paid for. Deleting the App or your Zaplog account does not cancel a subscription.
• Free trials. If a free trial or introductory offer is available, its terms are shown before you start it. A free trial converts into a paid subscription unless you cancel at least 24 hours before it ends. Any unused part of a free trial ends when you buy a subscription.
• Refunds. Apple processes App Store payments and handles refunds under its own policies. You can request a refund at reportaproblem.apple.com. Zaplog cannot issue refunds for App Store purchases.
• Price changes. If a subscription price goes up, you will be notified in advance. Where the law or Apple requires it, your subscription will not renew at the new price until you agree to it.
• Pay Direct. In the United States, the App may also offer Zaplog Pro through Pay Direct on app.zaplog.ai. Those purchases are processed by Stripe, not Apple, are governed by section 17 of our Terms of Service, and are not Apple's responsibility.

When a subscription ends, Pro features stop and free limits apply again. Your content is not deleted. Section 17 of our Terms of Service has more detail about subscriptions.

1010. Third-party services and content

The App works with third-party services and shows third-party content, including podcasts, news, websites opened in the built-in browser, GIFs and stickers, and accounts you choose to connect, such as Microsoft or GitHub. Zaplog does not control or endorse third-party content and is not responsible for it. Your use of a third-party service is governed by that service's terms.

You must comply with any third-party terms that apply when you use the App. For example, you must not use the App in a way that breaks your agreement with your wireless carrier when you make calls or send messages over mobile data.

1111. Maintenance and support

Zaplog is solely responsible for providing any maintenance and support for the App, as described in this EULA or as required by applicable law. You can reach support at support@zaplog.ai. You and Zaplog acknowledge that Apple has no obligation whatsoever to furnish any maintenance or support services for the App.

We may release updates to the App, and we may require you to install an update to keep using it.

1212. Warranty

Zaplog is solely responsible for any product warranties, whether express or implied by law, to the extent they are not effectively disclaimed. If the App fails to conform to any applicable warranty, you may notify Apple, and Apple will refund the purchase price, if any, that you paid for the App. To the maximum extent permitted by applicable law, Apple will have no other warranty obligation whatsoever with respect to the App, and any other claims, losses, liabilities, damages, costs or expenses attributable to any failure to conform to any warranty will be Zaplog's sole responsibility.

EXCEPT AS STATED ABOVE, AND TO THE FULLEST EXTENT PERMITTED BY LAW, THE APP AND THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE", WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NON-INFRINGEMENT. We do not warrant that the Services will be uninterrupted, secure or error-free; that messages, calls, notifications, alarms or reminders will be delivered or will fire; that files will be preserved; or that AI output will be accurate.

Some jurisdictions do not allow the exclusion of implied warranties, so some of these exclusions may not apply to you. Nothing in this EULA excludes or limits any warranty or consumer right that cannot lawfully be excluded or limited.

1313. Limitation of liability

TO THE FULLEST EXTENT PERMITTED BY LAW, ZAPLOG AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS AND SUPPLIERS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, DATA OR GOODWILL, ARISING OUT OF OR RELATING TO YOUR USE OF, OR INABILITY TO USE, THE APP OR THE SERVICES, WHETHER BASED IN CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY OR ANY OTHER THEORY, EVEN IF WE WERE ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

ZAPLOG'S TOTAL LIABILITY ARISING OUT OF OR RELATING TO THIS EULA, THE APP OR THE SERVICES WILL NOT EXCEED THE GREATER OF (A) THE TOTAL AMOUNT YOU PAID ZAPLOG IN THE TWELVE MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM, OR (B) ONE HUNDRED US DOLLARS (US $100).

Nothing in this EULA limits liability for death or personal injury caused by negligence, for fraud, for gross negligence or willful misconduct, or for any other liability that cannot be limited under applicable law. Some jurisdictions do not allow these limitations, so some of them may not apply to you.

1414. Product claims

You and Zaplog acknowledge that Zaplog, not Apple, is responsible for addressing any claims by you or any third party relating to the App or your possession and use of the App, including: (a) product liability claims; (b) any claim that the App fails to conform to any applicable legal or regulatory requirement; and (c) claims arising under consumer protection, privacy or similar legislation, including in connection with the App's use of the HealthKit framework. This EULA does not limit Zaplog's liability to you beyond what is permitted by applicable law.

1515. Intellectual property

The App and the Services, including their software, design, the names "Zaplog", "ZapRooms", "ZapPodcasts", "ZapFit", "ZapCloud", "Zappy" and "Organized", and the associated logos, are owned by Zaplog and its licensors and are protected by copyright, trademark and other laws. The App includes open-source components that are licensed under their own terms, which apply to those components. A list is available in the App and on request.

You and Zaplog acknowledge that, in the event of any third-party claim that the App or your possession and use of the App infringes that third party's intellectual property rights, Zaplog, not Apple, will be solely responsible for the investigation, defense, settlement and discharge of any such claim.

To report copyright infringement, email support@zaplog.ai with the subject "DMCA Notice", as described in section 19 of our Terms of Service.

1616. Legal compliance

You represent and warrant that (a) you are not located in a country that is subject to a US Government embargo, or that has been designated by the US Government as a "terrorist supporting" country; and (b) you are not listed on any US Government list of prohibited or restricted parties. You must comply with all applicable export-control and sanctions laws when you use the App.

1717. Termination

This EULA is effective until it is terminated. You may end it at any time by deleting your Zaplog account and removing the App from your devices. We may suspend or end your access to the Services, with or without notice, if you break this EULA or the Terms of Service, if your conduct puts other people or Zaplog at risk, or if the law requires it.

When this EULA ends, your license ends and you must stop using the App. Sections 7, 12 to 16 and 19 to 21 survive termination.

1818. Changes to this EULA

We may update this EULA. When we do, we will change the "Last updated" date. For material changes, we will give notice in the App, and by email where we have your address, at least 30 days before they take effect, unless a shorter period is required by law or the change is needed to address a security or legal issue. If you keep using the App after the changes take effect, you accept them. If you do not agree, stop using the App and delete your account.

1919. Third-party beneficiary

You and Zaplog acknowledge and agree that Apple and Apple's subsidiaries are third-party beneficiaries of this EULA, and that, upon your acceptance of this EULA, Apple will have the right (and will be deemed to have accepted the right) to enforce this EULA against you as a third-party beneficiary.

2020. General

This EULA, together with the Terms of Service, Privacy Policy and Community Guidelines, is the entire agreement between you and Zaplog about the App. If any part of this EULA is found unenforceable, it will be changed only as much as needed to make it enforceable, and the rest will stay in effect. Our failure to enforce any part of this EULA is not a waiver. You may not transfer this EULA or your account without our written consent. We may assign this EULA in connection with a merger, acquisition, reorganization or sale of assets. This EULA is written in English, and the English version controls if a translation conflicts with it, except where local law provides otherwise.

2121. Contact us

If you have any questions, complaints or claims about the App, contact us:

Zaplog Inc.
33 N La Salle St
Chicago, IL 60602
United States

Email: support@zaplog.ai
Website: zaplog.ai

To help us route your message, put "Billing", "Trust & Safety", "DMCA Notice" or "Privacy" in the subject line.